Free training for groups

Course: Customer Service for Voluntary Organisations
Date: 14 September to 30 November, South Leicestershire College, City Campus

This ten week course aims to prepare relatively new staff/volunteers working in reception, administration, volunteering, contact centre or sales roles. The course involves three hours' college attendance week and covers: recognising good and poor practice, first impressions and body language, communicating clearly and managing difficult situations. The course leads to a qualification at level one.

Beginners Guide to Internet/Email - Free Training

Dates: Tuesday 14 and Tuesday 21 September
Time: 10am - 12.30pm
Location: Belgrave Training and Information Centre, First Floor, 5 Herbert Avenue, Leicester, LE4 5DW

Would any of your volunteers like to use the email/internet but are unsure how to get started? Voluntary Action LeicesterShire in conjunction with Cooke-E Learning are running some starter sessions for volunteers and staff who would like the confidence to get started but need a helping hand.

Free training for groups

Course: Thinking about trading
Date: Tuesday 7 September 2010
Times: 6pm-8pm, Voluntary Action LeicesterShire

Are you thinking about trading? In the current economic climate of pressure on statutory budgets and competitive tendering it is necessary for organisations to have funding-streams that go beyond grants and contracts to help them become sustainable in the long term.

Volunteer Managers Network meeting

Date: 16 September 2010
Time: 9.30am - 12.30pm
Location: Voluntary Action LeicesterShire, 9 Newarke Street, Leicester, LE1 5SN

Does your organisation involve volunteers? Please refer this item about a network for managers of volunteers to the manager/s of volunteering in your organisation.

The Volunteer Network provides a space for reflection, learning, creativity and inspiration. Discussions cover a range of issues of interest to managers of volunteers in the voluntary and public sectors, such as workforce development, and issues in managing volunteers given the different motivation and reward culture in volunteering.

We need your views

The Emergency Budget: What you can do now

VAL's Policy teams have drawn on a wide range views and analyses to produce a briefing on the Emergency Budget. The purpose of the briefing is to assist people to form their own views on the Emergency Budget and the impact it will have on them. VAL is asking everyone in the VCS to tell us about what changes most concern you and why. Your views are extremely important. Click read more to find out how.

Read more

Do you know how the new governments policies will change things in your community?

Do you want to do something about it? - We want to hear your voice.

Emergency Budget Action Meeting

Date: 8 Sep 2010
Time: 10am - 3:30pm
Location: Parklands Leisure Centre Wigston Road Oadby Leicester LE2 5QG

Leicester Peace & Love Festival 2010

Date: 31 July 2010
Time: From 12pm
Location: Humberstone Gate West (under the Big Screen)

The Leicester Peace & Love Festival 2010 is Leicester's flagship combined arts festival, promoting the messages of community cohesion, the prevention of violent crime and the building of inter-communal respect. It's an opportunity for us all to come together in a peaceful environment; recognise our similarities - and work towards building and sustaining safer, harmonious neighbourhood relations.

Emergency Budget Action Meeting

Date: Wednesday 8 Sep 2010
Time: 10am - 3:30pm
Location: Parklands Leisure Centre Wigston Road Oadby Leicester LE2 5QG

An event is taking place to discuss what changes, resulting from the new budget and the new government concern groups, and what we can do to respond to these changes.

The VCS Assembly Consultation: Terms of Reference

The VCS Assembly steering group has drafted Terms of Reference for The Assembly going forward after the launch event later on this year.