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South Lincolnshire CVS Support Survey

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You have been sent this link to this survey because you have received support from South Lincolnshire CVS (SLCVS). Voluntary Action LeicesterShire (VAL) is providing an independent evaluation of the service and we want to find out your views.

We would like one survey completed per organisation or group. Information you provide will be analysed anonymously by VAL, and you will not be identified by name to SLCVS in any way.

The survey should take about 10 minutes to complete. Questions are multiple choice, with the opportunity to add comments if you wish and you can complete as much or as little as you like.

For support, including information in other formats, please contact our Helpline on 0116 257 5050 or helpline@valonline.org.uk

The deadline for submission of the survey is Monday 5 September.

1. If you received support from South Lincolnshire CVS (SLCVS) in any of the following areas please indicate whether you agree that it met your needs

Strongly AgreeAgreeDisagreeStrongly DisagreeDon’t KnowNot Applicable
Volunteering support
Governance support (trustees or management committee)
Other organisational support (e.g. planning, funding, human resources etc.)
Attendance at training
Attendance at networking meetings and events

2. If you had support from SLCVS relating to your governance, e.g. trustees / management committee / board of directors, please tell us what difference this has made to your group.

3. As a result of the support you received from SLCVS, please indicate whether you agree with the following statements about changes that may have happened in your group or organisation.

Strongly AgreeAgreeDisagreeStrongly DisagreeDon’t KnowNot Applicable
We are providing more services or activities
We have improved the quality of services or activities
We have increased our sustainability (more income/income from more sources)
We are making better use of our resources
We have created new volunteering opportunities
We have created new jobs
We have developed or gained facilities, premises or equipment
We have better links into the community
We have greater knowledge of our members’ needs
We have increased knowledge about where to get information and support
We have identified our goals and are making progress in meeting them
We have increased skills and knowledge within our group
We have enhanced the group’s reputation
Strongly AgreeAgreeDisagreeStrongly DisagreeDon’t KnowNot Applicable
We are recruiting more volunteers
We are recruiting volunteers that are more suited to our roles
We are recruiting more diverse volunteers (those of different ages, abilities, ethnicities etc.)
We are providing improved training for volunteers
We are providing improved support or management for volunteers
We have increased the resources we are spending on volunteers
We are retaining volunteers for longer

6. As a result of the support your organisation received, think about the impact this may have had on your service users or members and their communities. Did any of the following happen as a result of the support that you received? Please rate the statements below

Strongly AgreeAgreeDisagreeStrongly DisagreeDon’t KnowNot Applicable
Increased personal development, e.g. increase in confidence, self-esteem, being better able to cope with things, increased motivation.
Increased skills development, e.g. communication skills, numeracy, literacy, vocational or job-related skills.
Better health and wellbeing, e.g. physical, mental and emotional health
Better employability, e.g. getting into training or education, confidence to look for a job, getting into paid employment.
Improved financial situation.
Better social connections.
Increased trust, e.g. increased trust in other people and organisations, willingness to look out for other people.
Increased participation in activities, e.g. involved in community activities, joining community groups
Better culture and leisure opportunities
Better local environment

7. Please describe in your own words what changes there have been to your local community, service users or members as a result of the support (e.g. we have rented new premises and are now providing a new play group with 15 children attending a week / we have cleaned up part of the local park so that people are able to use it / we are providing new outreach debt advice sessions on a local estate used by around ten people a week).

9. Did the support from South Lincolnshire CVS meet or exceed your expectations?

14. We are asking these questions to ensure that we are providing services to all groups and to be able to analyse the results of this survey by type of group.

Where does your group run services or activities?

What is your annual income?

You do not have to give your contact name or organisation, but doing so will help us to contact people who haven’t responded to increase replies. Information in this survey will be analysed and reported anonymously.

Please complete this form by Monday 5 September 2011.

For support, including information in other formats, please contact the VAL Helpline, call 0116 257 5050, or email helpline@valonline.org.uk